Delivery Policy

Delivery Policy

Draft template. Complete the highlighted items and have this reviewed before publishing.

Delivery areas

[TO COMPLETE: which parts of the UK you deliver to, and any exclusions.]

Delivery charges

[TO COMPLETE: charges and any free-delivery threshold. These are configured in the admin panel.]

Estimated delivery times

[TO COMPLETE: typical lead times, including made-to-order items.]

Large-item delivery

Sofas are large items. Please check that your doorways, hallways and stairs are wide enough, and tell us about any access restrictions when you order. [TO COMPLETE: describe your delivery service, e.g. room of choice or two-person delivery.]

Tracking

[TO COMPLETE: how customers receive tracking details.]

Contact

If you have a question about your delivery, contact us using the details on our contact page.